Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.

Processing Time

  • Orders are processed within 2–5 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During sales, holidays, or product launches, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 3–7 business days
  • International: 7–21 business days (depending on the destination and customs processing)

Please note that shipping times are estimates and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions. Any applicable offers will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery is their responsibility. If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can resolve the issue promptly.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help!